Use either of the following methods to force detection of the external monitors: Therefore, the external monitors display a black screen. In this scenario, the computer doesn't detect the external monitors.
You have a portable computer that is running Windows 10 version 1703.
This article provides a workaround for an issue where an external monitor connected to a docking station doesn't work when a Windows 10 version 1703-based portable computer is connected.Īpplies to: Windows 10 Original KB number: 4051625 Symptoms Docking station external monitors not working when a Windows 10 version 1703-based portable computer is connected